FAQ

Frequently Asked Questions

Frequently Asked Questions

Follow-up on social media and activate the notifications, we'll be announcing the details of each match when due.

You can find information on the ticket prices through the website https://www.victoryarena.com/en

You can purchase tickets and book your seat through the website https://www.victoryarena.com/en

To improve fan experience and in accordance with precautionary measures, all tickets are sold through the website

Please contact us via our tickets support email Tickets-support@saudimedia.sa

According to the terms of the tickets, it is not possible to exchange or return after the purchase has been made

Currently, it is not required to link your tickets to Tawakalna. However, it is important that your status in Tawakalna is “Immune” (Completed all doses)

The season ticket includes attending the remaining Al Nasr matches in the MBS Professional League and attending the King’s Cup quarter-final match against Al-Hilal in Mrsool Park

Once you have purchased and paid the amount due for the ticket, you will receive an electronic copy of the ticket to your e-mail as well as your account on the ticket platform

You can book a season ticket for children starting from 5 years old and above, provided that the vaccination is done, and the status appears in the Tawakalna app as “immune” (complete doses of the vaccine)

You cannot give your ticket to anyone else.

You can use the same ticket for Al Nasr home games. It is best to keep a copy of the ticket with you and make sure it is easy to access.

You can book up to 5 Season tickets with the same email address.

Children under the age of 5 years are allowed to attend provided that the companion is vaccinated and has completed the doses. Those aged 5 years and over are allowed to attend, provided that their health status is “immune” in the Tawakalna app or they are not qualified to receive the vaccine, and that they are accompanied by a person who has completed their doses

Yes, booking is required. You can book in the Family Zones to take advantage of the discounted ticket price for children.

The Sports Lounges are available to all.

To clarify: You can purchase discounted tickets for children when booking in the Family Zones

Children can enter all Zones. To clarify: You can purchase discounted tickets for children when booking in the Family Zones

Families are not allowed to enter the singles area. Currently, according to the conditions for tickets, it is not possible to exchange or return after completing the purchase process.

There is seating dedicated to people with special needs.

People with special needs are important to us. For bookings reach out to us on this email Tickets-support@saudimedia.sa

  • Exclusive nearby parking
  • Luxurious indoor seating
  • Open Buffet during the match
  • Panoramic view of the pitch

  • The ticket covers 4 fans
  • Exclusive nearby parking
  • Food and beverage service throughout the match
  • Panoramic view of the pitch

  • Nearby parking
  • Food and beverage service throughout the match
  • Unique viewing angle

Booking in the Gallery Lounge is open to all

Opposite the VIP parking

Those with special needs have their own entrance next to Gate 6. (Category H)

Gates 2 and 3 are the closest to Zone D

Behind the Goal post in the upper stands

Family area is located at Zones A and B

You must complete all required doses to enter the stadium.

Due to current precautionary measures.

Portable power banks are not allowed in the stadium

Yes, umbrellas are allowed